Policy & RulesAt FOOTGENiX , Player’s Safety and Experience is our responsibility. We kindly ask you to read the Rules & Policies of our Facility. Sports attire is always recommended for Players. Astroturf Shoes are recommended. No Studs Allowed for your own Safety. All Guests must be issued an ID-Card that grants them access to the facility / usage of the equipment. All Tickets for Children under 13 Years of Age are allowed 1 Parent entrance for free. Zero-Tolerance Policy against Racism, Bullying, Fighting and use of obscene language. Zero-Tolerance Policy against Tampering with Equipment. Zero-Tolerance Policy against Smoking inside the facility Please keep close attention of your belongings. FOOTGENiX is not responsible for any loss of your personal belongings. Personal Lockers are available upon request and subject to availability. You are encouraged to train under the supervision of our coaches to avoid any misuse of the equipment / injuries. All reservations are private & exclusive to the reserving party. Reservation Training Sessions are subject to availability. Reservations are subject to a 24-Hour Cancellation Policy. Any cancellation within 24 Hours of the reservation shall not be refunded. Guests are required to respect Line-ups / Line-Up Zones & Turns of other guests Refunds are only applicable to Non-Used tickets and in-line with Cancellation Policy. Food & Beverages are strictly prohibited inside the training facility. All Guests must sign our Rules & Policy Agreement prior to entrance. No Media Production of any sort on General Admission Days without prior written approval from FOOTGENiX Management. Tournaments / Events shall adhere to a special set of rules applicable to that specific event.